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Privacy Policy

Effective Date: January 15, 2025

iamReverb Audio GmbH (“we”, “our”, or “us”) values your privacy and is committed to protecting the personal data you provide when using our software, services, and website (collectively referred to as “Services”). This Privacy Policy outlines how we collect, use, store, and protect your personal information.

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please refrain from using our Services.

1. Information We Collect

We collect different types of information depending on how you interact with our Services. This information may include:

1.1 Personal Information

When you sign up for an account, purchase software, or contact us, we may collect the following personal information:

  • Name
  • Email address
  • Billing information (such as credit card details, for transactions)
  • Address (if required for billing or delivery)
  • Phone number (if required for support)

1.2 Usage Data

We automatically collect information about how you use our software and Services. This may include:

  • IP address
  • Browser type and version
  • Operating system details
  • Device identifiers
  • Activity logs (e.g., session duration, pages visited)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience with our Services. These may include:

  • Session cookies to keep you logged in
  • Analytics cookies to help us improve our Services
  • Preferences cookies to remember your settings

You can manage or disable cookies through your browser settings, but this may impact the functionality of certain parts of our Services.

 2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, maintain, and improve our Services
  • To process transactions and fulfill orders
  • To communicate with you about updates, offers, or support requests
  • To personalize your experience and provide content relevant to your needs
  • To monitor and analyze usage trends and performance
  • To comply with legal obligations or respond to lawful requests from authorities

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, cloud storage providers, or email marketing platforms. These providers are obligated to protect your information and use it only for the purposes of providing the contracted services.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website if such a transfer occurs.
  • Legal Requirements: We may disclose your personal information if required by law or in response to valid legal processes, such as a court order or government investigation.

4. Data Retention

We will retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account or request that we stop processing your personal data, please contact us at contact@iamreverb.com.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete personal data.
  • Deletion: You can request that we delete your personal data under certain conditions.
  • Restriction: You can request that we restrict processing your personal data under certain conditions.
  • Portability: You may request to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You can object to the processing of your personal data, especially for direct marketing purposes.

To exercise your rights, please contact us at contact@iamreverb.com.

7. International Data Transfers

If you are located outside the European Economic Area (EEA), please note that your personal information may be transferred to and stored on servers in countries outside of your country of residence. By using our Services, you consent to this transfer and processing of your data.

8. Children’s Privacy

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that a child under the age of 16 has provided us with personal information, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: contact@iamreverb.com

By using our Services, you consent to the practices described in this Privacy Policy.